Most items from our online catalog ship free via USPS or UPS Ground
Heavier/Larger items that are excluded from our free shipping. The current rate will be shown at checkout.
Expedited shipping is availble. If available in your area, this will be an option at checkout
Complete bicycles are excluded from Free Shipping. The current rate will be displayed at checkout
Visit our helpdesk for the most up to date shipping policy
Local pickup is available on all items at our retail store in Snoqualmie. Please note will-call orders are available within 1 - 2 business days from the time of purchase. You will receive an email stating your order has been fulfilled once it is ready.
RETURNS AND EXCHANGES
Used items, demo bikes, and closeout items are excluded from this policy
You may return your purchase within 45 days of purchase
All returns must be unopened in new condition upon return. We do not accept returns on open items.
Buyer pays return shipping, unless a mistake was made on the order (i.e. wrong item shipped)
Most items from our online catalog ship free via USPS Piroirty or UPS Ground
Heavier/Larger items that are excluded from our free shipping have a flat rate shipping
Expedited shipping is availble. If available in your area, this will be an option at checkout
Complete bicycles ship with a flat rate of $75. E-bikes may incur more costs due to weight/size/battery configurations
See the delivery FAQs for details on shipping methods, costs and delivery times
Local pickup is available on all items at our retail stores. Please note will-call orders are available within 1-2 business day from purchase. You will receive an email stating your order has been fulfilled once it is ready.
RETURNS AND EXCHANGES
Used items, demo bikes, and closeout items are excluded from this policy
You may return your purchase within 45 days of purchase
Complete bikes (including youth bikes) are not eligible for return
All returns must be unopened in new condition upon return. We do not accept returns on open items as we cannot resell them
Buyer pays return shipping, unless a mistake was made on the order (i.e. wrong item shipped)
